PRO CONNECTORS SMS PRIVACY POLICY

Effective Date: Nov 13, 2025

This Privacy Policy outlines how the Mark Washum Insurance Agency, operating the Pro Connectors membership platform ("we," "us," or "our"), collects, uses, protects, and shares information related to our SMS messaging program ("Text Messaging Service"). This Service is used exclusively to support your paid membership.

1. Information We Collect

We collect personal information when you sign up for and interact with the Pro Connectors membership, including:

Contact Information: Name, email address, and mobile phone number provided during registration and payment.

Opt-In Information: Your explicit consent to receive membership-related text messages, including the date and time of consent, typically captured during the payment checkout process.

Usage Data: Message content, delivery status, and timestamps.

2. How We Use Your Information

We use the collected information for the following purposes, all of which are essential to your membership:

Membership Service Delivery: To send you messages you have opted-in to receive, such as monthly networking schedules, event details, and urgent service alerts.

Billing and Renewals: To send critical reminders regarding payment due dates and membership renewal notices.

Support and Assistance: To respond to your requests for help (e.g., when you text 'HELP') and manage opt-out requests.

Compliance: To maintain accurate records of consent and activity.

3. Data Sharing and Disclosure (A2P Compliance)

WE DO NOT SHARE, SELL, RENT, OR LEASE YOUR MOBILE PHONE NUMBER OR SMS OPT-IN DATA WITH ANY THIRD PARTIES FOR MARKETING OR PROMOTIONAL PURPOSES UNRELATED TO YOUR MEMBERSHIP.

We will only share your personal information under the following limited circumstances:

Service Providers: We share mobile phone numbers and opt-in information with third-party aggregators and platform providers (Pro Connectors) that we use to operate the Text Messaging Service. These entities are contractually obligated to keep your information confidential and are strictly prohibited from using your mobile information for any purpose other than providing the contracted messaging services.

Legal Requirements: We may disclose information if required to do so by law or to protect our rights and property.

4. Your Choices and Opt-Out

You may withdraw your consent to receive text messages at any time.

Opt-Out: To stop receiving SMS messages, reply to any message we send you with the keyword STOP. You will receive one final message confirming your unsubscription.

Help/Support: If you are experiencing issues with the Text Messaging Service, you can reply with the keyword HELP for support information.

5. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our Text Messaging Service, please contact us at:

Mark Washum Insurance Agency Inc / Pro Connectors
Email: [email protected]
Phone: 214 557-8395
Address: 14275 Midway Rd. Suite 145 • Addison, TX 75001